NRS App wins Award

Media Release

19 February 2016

An app designed for the National Relay Service (NRS) to help deaf people or those with a hearing or speech impairment use the phone, has won an international award at the World Government Summit held in Dubai last week.

The NRS app won the international Social Affairs category with the award being presented to Australia’s Ambassador to the United Arab Emirates (UAE), Arthur Spyrou by UAE Prime Minister, Sheikh Mohammed bin Rashid Al Maktoum. The awards acknowledge innovative developments in smartphone, SMS and wearable technology by entities around the world.

International honour for NRS innovation

The NRS app was launched in December 2014, making the NRS the first relay service in the world to provide access to a range of relay calls and support functions via a single app for smartphones or tablets.  

Managing Director of NRS Outreach, Deborah Fullwood said her organisation was proud of the app and what it meant for users. “Winning this internationally-renowned award is a great honour for the Australian Government and the NRS,” Ms Fullwood said. “It highlights our achievement in ensuring people who are deaf or have a hearing or speech impairment are just as mobile on the phone as everyone else and shows that Australia is at the forefront of accessibility and innovation.”  

Director of the Communications Accessibility team at the Department of Communications and the Arts, Kelly Mudford said her team was thrilled to see that the benefits the NRS app provided for users of the relay service in Australia had been recognised internationally.

More information about the NRS app and how to download it can be accessed at this link: PS News link.

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