Conexu Foundation wins $5k grant to help overcome communication barriers in sport for deaf athletes and children

The dream to overcome communication barriers for deaf kids in sport has come true thanks to a $5,000 Sunsuper Dreams for a Better World grant.  Conexu Foundation in collaboration with Deaf Sports Australia was announced last night a finalist the Dreams for a Better World competition together to help overcome communication barriers in sport for Deaf children and athletes with Open Access Face to Face Auslan sports dictionary. 

Read more

Conexu trial wins national ACOMMS Telco Award for community contribution


Conexu’s world-first deafblind trial service has last night been awarded the Australian telco community contribution award at the official awards dinner in Sydney. Conexu’s Chairman Stephanie Meares and CEO Rachel McKay attended the awards alongside other major telco players including representatives from Telstra, Vodafone, Optus, Cisco and Nokia. Conexu’s caption-to-braille technology trial pairs a CapTel (captioned telephone) handset with a Wi-Fi braille display, allowing people who are deaf and have low/no vision to make and receive phone calls. Braille CapTel is being trialled in three states by the national non-profit organisation Conexu, which develops and promotes communications technology for deaf, hard of hearing and speech-impaired people. A full list of award candidates shortlisted for each category can be found on ACCOM website here:

Read more

Unique phone app launched for deafblind Australians


In a breakthrough for thousands of deaf and blind Australians, the nation’s first purpose-built mobile captioning app has been launched at the start of Deafblind Awareness Week (24-30 June). New statistics show 45 per cent of Australian smartphone owners believe they can’t live without their mobiles and 63 per cent need their phone to juggle work and personal life, but not all Australians have equal access to mobile technology. The new app, called OpenAccess Captions, turns any iPad or iPhone into an accessible phone for people who are deaf and blind or have low vision. Developed by the Brisbane-based Conexu Foundation, the app directly connects callers via a live captioner so that phone conversations can be read as they happen. Conexu CEO Rachel McKay said the new app can also connect through Bluetooth to a braille display so the captions can be read by people who are deafblind. “This is a real game changer for hundreds of thousands of Australians who find it difficult or impossible to use the phone in the way most of us take for granted,” Ms McKay said.


Read more


Deaf students meet and greet deaf Olympians at National Sports Museum

Over forty Deaf students from Victorian College of the Deaf (VCD) will today meet and greet deaf sports Olympians Cindy-Lu Bailey and Sam Cartledge at the iconic National Sports Museum in Melbourne. Profoundly Deaf since birth, Cindy-Lu Bailey became one of Australia’s most remarkable swimmers to represent her country at two Commonwealth games, two Pan Pacific games and competed at 6 Deaflympics games spanning 20 years. Unable to hear the starter’s gun Cindy had to rely on vibrations or watch the reflexes of the swimmer next to her to prompt her to start.Deaf Fitzroy North basketballer Sam Cartledge will compete at the 2017 Deaflympics in Turkey after leading the national team to a gold medal at an international tournament.

Read more


Deafblind trial shortlisted for National Telco Award 

10 June 2016


Conexu’s caption-to-braille technology trial for people who are deaf and blind has today been shortlisted for the 2016 ACCOM 'community contribution' award category. The ACOMM Awards, a collaboration of Communications Alliance and Communications Day, recognise excellence in the wider communications industry, rewarding and profiling companies which have excelled within the industry around the nation, regardless of size, location, and whether service providers, vendors, or suppliers of professional services. The new trial technology pairs a CapTel (captioned telephone) handset with a Wi-Fi braille display, allowing people who are deaf and have low/no vision to make and receive phone calls


Read more


Response to the NRS consultation paper


6 May 2016


1. Increase the funding allocation available for the National Relay Service to sustain its delivery over the life of the current contracts, 2. Introduce measures to manage demand for NRS services, 3. Introduce more specific requirements to support access to the National Relay Service, including greater enforcement of fair use policies, 4. Refocus the existing National Relay Service outreach programme, 5. Review the range of services options and technologies available to sustain delivery of the NRS in the future, 6. Remove specific telecommunication regulations in place for disability equipment programs, 7. Encourage development of more affordable data-rich plans by retail service providers, 8. Encourage initiatives to improve digital literacy and the availability of mainstream text and video-based communication option


Read more


Hearing aid app makes big noise

19 February 2016


Conexu is very proud to announce that one of the apps we developed, which was adopted by the National Relay Service – the NRS App – has received an international award at the World Government Summit held in Dubai this month. The app won the International Social Affairs category with the award being presented to Australia’s Ambassador to the United Arab Emirates (UAE) by the UAE Prime Minister. The awards acknowledge innovative developments in smartphone, SMS and wearable technology by entities around the world.

Check out some of our other award winning apps here!

Read more


Help for deaf Aussies now only a click away

26 October 2015


More than 1.5 million deaf and hard of hearing Australians who face communication barriers are unaware that new technology could dramatically improve their situation. However, the launch of a unique new website by national non-profit organisation Conexu Foundation may enable them to communicate more effectively. will provide a one-stop hub for people who are Deaf, hard of hearing or speech-impaired to learn about new technology and discover from experts and their peers what products may best help them. Conexu Chief Strategy Officer Rachel McKay said one in six Australians is affected by hearing loss but surveys show half of them are unaware of the myriad tech products and communication tools that could help – or are simply overwhelmed by the constantly evolving technology now available.“Difficulties in communicating can affect every aspect of a person’s life – learning, working and socialising,” Ms McKay said.“We’ve spoken to many people who’ve said technology can make an amazing difference but our research has shown many are unaware of what is available or unsure how it might help. “Because we have relationships with experts at the cutting edge of technology around the world, we can provide the latest information.“The website was designed to respond to what people told us was important for them day to day. I urge people to log on, have a look and share their experience with others, as it might change lives.”

Read more


High-tech makeover for Hermitage masterpieces

14 September 2015


The art collection of Catherine the Great has been gilded by modern technology at The National Gallery of Victoria, with the Deaf and hearing impaired now able to fully experience some of the world’s greatest artworks.Masterpieces from the Hermitage: The Legacy of Catherine the Great will be supported by Conexu’s OpenAccess Tours app for smart devices, giving users access to a variety of Auslan videos and captions for each artwork.Conexu Chief Strategy Officer Rachel McKay said that making commentary accessible to the Deaf and hearing impaired gave their appreciation of the artworks an extra dimension. “For the one in six Australians affected by hearing loss, it can be difficult to follow an audio tour or guided commentary,” Ms McKay said. “While they can still view and enjoy the artwork, they haven’t had immediate access to extra information about it.

Read more


Darwin exhibition opens eyes and minds

20 July 2015


For the first time in the Northern Territory, people who are deaf or blind have the opportunity to access the detailed descriptions that bring an exhibition to life.The Unfinished Business exhibition by Sydney-based photographer Belinda Mason reveals the untold stories of Aboriginal and Torres Strait Islander people with a disability, with the content also provided in sign language, audio description and captions.Ms Mason said she hoped the stories about the struggle for many Indigenous Australians with a disability, would strike a chord.“Without stories there is silence, without stories told we are voiceless. Without our stories heard, we are invisible,” Ms Mason said.

Read more


Technology paving the way for those who need to be seen and heard

24 June 2015


58 year old Stephen Hallinan was born hearing impaired and his vision began to deteriorate at the age of 10. He was totally blind by the age of 38.The Newcastle resident’s only way of communicating was with hearing aids but, as his sight deteriorated, he realised he had been relying on lip reading to understand what people were saying. Stephen is now one of only five people in the world participating in a trial of a braille telephone system (CapTel) and he is telling his story for Deafblind Awareness Week

Read more

World-first trial a breakthrough for deafblind Australians

18 May 2015


Victorian woman Michelle Stevens became the first Deafblind Australian to make a telephone call using innovative caption-to-braille technology today. The CapTel (captioned telephone) handset paired with a braille display allows people who are deaf and have no/low vision to speak on the phone and read the response. Ms Stevens talked with her sister using the service. “Having phone conversations with friends and calling my university – using my voice – will be fantastic” Ms Stevens said. “The deaf blind community will find it really valuable, especially the many older blind people who are losing their hearing; I think it will make a huge difference to their lives and save a lot of time.” Braille CapTel is being trialled in three states by the national non-profit organisation Conexu, which promotes communications technology for deaf, hard of hearing and speech impaired people.

Read more

Fun and flicks pose a challenge for deaf Australians 

20 March 2015


A survey has revealed the toughest communication challenges for millions of Australians who are Deaf or hard of hearing. At the top of the list: going to social functions, going to the movies or theatre, and dealing with banks and bureaucracy. The survey* by the national non-profit organisation Conexu found about one-third of respondents did not participate in social activities or felt a social divide at work because of communication challenges.Conexu Chief Strategy Officer Rachel McKay said the survey showed that more needs to be done to level the playing field for people who can't hear. 

Read more 

Opening access to arts and culture around Australia

10 March 2015


Interview with Tony Bennetts, Conexu, about the apps his organisation creates to assist people with hearing impairments.  Bennetts says mobile phone devices allow individuals to find new solutions to problems which may have only been addressed by multi-nationals in the past. Bennetts explains that museums and galleries around Australia are working with Conexu, including the National Gallery of Victoria, to assist visitors with visual as well as hearing problems - whose communication needs can differ. The museum apps have been downloaded more than 7,000 times in Australia. Bennetts says the content has been translated from Auslan to American sign language for New York users and he has also been experimenting with Google Glass. Bennetts explains that the apps are text-based and do not use large amounts of data, going on to respond to caller Glenn who describes a video on a Samsung sign language device before discussing the importance of making such technology. 

4BC Brisbane, Afternoons with Clare Blake

App makes emergency information more accessible

18 November 2014


In Victoria the community now have a useful option to receive information on bushfires. (Important note: This app can be a useful option for access to targeted information. In an emergency Conexu advises you to please contact 000).  People who are deaf or hard of hearing now have another tool to access emergency information through the free app for smartphones, OpenAccess Alerts. The app, developed by the Conexu Foundation, shares text-based public information to keep communities informed with the latest traffic, weather and public transport updates. Now, the app will be bolstered through the addition of emergency information.  As part of Fire Action Week 2014, Emergency Management Commissioner Craig Lapsley announced that Emergency Management Victoria and Conexu were teaming up to see Victorian emergency alerts and warnings shared through the app. 

Read more  

MEDIA CONTACT: Sarah Magoffin - This email address is being protected from spambots. You need JavaScript enabled to view it. | 07 3815 7618

Related links



Keep up to date with ConexuSign up

Back to Top